Products
Please note that all products are hand-made, sizes, colors, and product images may differ from those shown.
Contracted and commissioned work requires a non-refundable deposit which will be communicated to each client/customer before such work begins.

Return Policy
We offer limited refunds and exchanges on unopened, returned products.

Consultations & Services
Payment is due in full at the time of booking. Follow up notes and audio recording of your consultation will be sent to you via email within 5-7 business days.
There are no refunds or exchanges.

Shipping & Order Fullfillment
Please expect a 14-21 business day order fulfillment time on all pre-made product orders.
Please expect a 21-30 business day turnaround time on bespoke and customer products unless otherwise noted on a custom order form.
All lead time exceptions will be posted on product pages if they differ from the lead times listed above.

Privacy Policy
To view our Privacy Policy in full, please follow this link.